Privacy Policy

1. Introduction

This Privacy Policy describes how addoelephantlodgeandsafaris.co.za ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains what information we collect, how we use it, and your rights regarding your personal information.

2. Information We Collect

2.1 Personal Information

When you use our loan calculator or apply for a loan through our partner services, we may collect:

• Name and contact information (email address, phone number)
• Financial information (income, employment status)
• Identification documents
• Bank account details
• Credit history information

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To process loan applications and provide financial services
• Communication: To contact you regarding your loan application and updates
• Verification: To verify your identity and prevent fraud
• Improvement: To improve our website, services, and user experience
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Marketing: To send you promotional materials (with your consent)

4. Information Sharing and Disclosure

We may share your personal information with:

• Lending Partners: To process your loan applications
• Service Providers: Third-party companies that help us operate our business
• Credit Bureaus: For credit checks and reporting
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Email: privacy@addoelephantlodgeandsafaris.co.za

Phone: +27 71 234 5678

Address: R335, Addo Elephant National Park, Addo, Eastern Cape, 6105, South Africa